Concept BSG – About Us

At Concept BSG we are dedicated to providing our clients with intelligent telephony solutions for their business, backed by exceptionally talented sales, service and management staff focused on ensuring the highest level of customer satisfaction.

Concept BSG has 3 locations, our Head Office in Cardiff services both local and national clients, our Tamworth office services the New England and North West NSW areas and our Maitland office services the expanding Lower Hunter areas. Along with general service enquiries, our Service Team manages NECare, VoIP and Telstra Business Systems maintenance contracts as well as being the central service desk for several national customers.

As an NEC Elite Partner, we offer our customers integrated voice applications while incorporating the most up to date NEC telephony technologies. We offer one-to-one consultancy and provide total communications solutions that are designed to maximise profitability and performance or your business. By having our own sales, service, installation and maintenance teams in house, it means that we have a complete understanding of your telecommunications needs.

Concept BSG are an Accredited Fixed and Data Telstra Dealer offering services from the ordering of basic voice lines through to multi-line digital services, network provisioning and data services such as ADSL and complex multi-site data /voice networks. We liaise with Telstra on your behalf to ensure the smooth delivery of your orders.


  • Key Telephone Systems,PABX Systems
  • IP Telephony Systems
  • Call Centre Solutions, (Q-Master & Genesys)
  • DECT Cordless
  • NECare Maintenance


  • Fixed Services –Orders, Billing
  • Analysis & Consultation
  • Digital Solutions
  • Data – BigPond
  • Business Broadband
  • Connect IP
  • Managed WAN
  • Telstra Business Systems

  Telephony Peripherals

  • Headsets
  • Audio & VideoConference
  • Voice Recording
  • Call Accounting

  Cabling Solutions

  • DataCabling
  • Design
  • Installation
  • Integration
  • Relocations
  • Upgrades